Question 1

Do customers need to download an app to use ottadot?

Accepted Answer

No. The ottadot loyalty card lives in Apple Wallet or Google Wallet, which phones already have. Customers scan the shop's QR code once, type their phone number, and tap add. Three taps total.

Question 2

What happens if a customer loses or changes their phone?

Accepted Answer

The phone number is the card. On a new phone, the customer scans the shop's code and types the same number, the same card comes back with all its stamps. Stamps never expire.

Question 3

Can someone cheat the printed QR code for free stamps?

Accepted Answer

No. The printed code only gives out cards. Stamps can only be added by the shop's own logged-in phone scanning the customer's personal card. Every stamp is recorded.

Question 4

How much does ottadot cost?

Accepted Answer

30 days completely free, then $20 per month. Cancel any time, yourself, in one click. The first 100 founding shops join free forever.

Question 5

How do shops add stamps with ottadot?

Accepted Answer

Staff scans the customer's card with the shop phone and taps +1. One bill, one card: a table of three on one bill gets +3 on the payer's card.

Every visit counts.